2 What is Fluke? Fluke Corporation is the world leader in the manufacture, distribution and service of electronic test tools and software. Sales and service subsidiaries are located in Europe, North America, South America, Asia and Australia. Fluke Corporation has authorized distributor and manufac- turer representative channels in more than 100 countries and employs approximately 2,400 people. From industrial electronic installation, maintenance and service, to precision measurement and quality control, Fluke tools help keep business and industry around the globe up and running. Why choose Fluke? With more than 60 years of innovation, Fluke tools are designed with you in mind. • Fluke tools are known for portability, ruggedness, safety ease of use, accuracy and rigid standards of quality. • Our after-service team offers a range of capabilities beyond repairing and calibrating your instrument. • We help you keep up on the latest technologies and safety standards with hands-on seminars, online trainings and quick reads. • Over 40 of our tools now use the Fluke Connect® app and online dashboard to help you save and share data, act on events, and increase workplace safety. Our core values: • Customers talk, we listen • Results matter • Innovation: defines our future • Continuous improvement is our way of life • The best team wins • Our customer has the right to get a little bit more than they paid for Going green – minimizing our environmental impact To reduce our carbon footprint, Fluke is eliminating paper manuals, inserts and software CDs in product shipments. We are “Going Green” on more products every day. Join us in helping the environment by choosing paperless options. If you want a hard copy, we will help you download one online or deliver one at no cost–anywhere in the world. Learn more at: www.fluke.com/productinfo We must always recognize the customer is our boss. We exist to serve their needs and they have the right to a little more than they thought they paid for.” John M. Fluke, Sr. “ Aerial photo of Fluke Park, Everett, WA John M. Fluke, Sr. www.fluke.com